Maintenance

Maintaining your 18M is essential for ensuring long-term functionality and reliable operation. To provide your 18M firing module with years of reliable usage we recommend a few best practices when it comes to storing and caring for your COBRA 18M firing Module.

  • Remove batteries, inspect contacts to ensure no corrosion or visual damage.
  • If you have LiPo batteries, they can be stored charged as our units only charge to 85%, However, to maintain a healthy battery for as long as possible, we suggest discharging them to ~50% before storing for long periods of time. No need to remove the LiPo battery. This can be done by turning your module on and letting it sleep for about 15 hours.
  • Confirm battery contacts are bowed out at a similar distance and that the batteries snap in tightly.
  • Check all buttons to confirm none are sticking and that they bounce back after release.
  • Check all LEDs and 7-segment displays. Note that if an LED or 7-segment display bar is not functioning, the unit will still operate normally. Please reach out to help@cobrafiringsystem.com to inquire about repair or a warranty claim.
  • Check the antenna connector and confirm there is no corrosion or damage. Ensure that the antenna screws on smoothly and the connector does not rotate freely.
  • For the 36M, 72M or 90M, confirm the USB connector or other connectors are not damaged, corroded or have any physical issues.
  • For any cue strips, DB25, CEN50, or Quick Plug connectors, use a coarse paintbrush and isopropyl alcohol to remove any debris. For cleaning, do not use any chemicals, a damp wet cloth is sufficient.
  • Confirm the battery door snaps on and off correctly.
  • Store in a dry, room temperature environment.
  • Confirm signal strength, at ~30m, raised up ~1m, you should see between -35 and -45dB on average.
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Our Support Team Hours:
9:00am - 5:00pm EDT Monday to Friday. We can be reached by phone at 518-741-4300 or email help@cobrafiringsystems.com
Emergency Shoot Site Support
COBRA offers a 24-hour support system for on-site emergencies. If you are on a shoot site and encounter a show-stopping issue, please reach out to us via phone at 929-930-6868.