Keeping your COBRA firmware current ensures access to the latest features and bug fixes. Firmware is the built-in software that controls your hardware. This chapter explains how to check firmware versions, understand compatibility requirements, apply updates and patches, and troubleshoot common firmware-related issues.
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Checking Firmware Version
When you power on a COBRA device the firmware version appears during startup (e.g., 6.1.3). The first two numbers are the major and minor version (the firmware family); the third is a device-specific revision. Modules must share the same family to sync together. Check firmware compatibility before syncing.
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Firmware Compatibility Guide
Compatibility tables showing which firmware versions work together, upgrade paths, and version-specific feature availability.
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Release Notes and Updates
COBRA publishes release notes for stable and beta firmware versions. These notes highlight new features, improvements and important fixes.
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Official Firmware Versions
Complete release notes archive for all COBRA firmware versions with changelogs, known issues, and download links.
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Firmware Release Process
Understand the difference between beta and stable releases, testing procedures, and when to upgrade your system.
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ADVANCED
Upgrading Firmware
Upgrading moves a device to a new firmware family. The upgrade procedure uses a Wireless Reprogrammer and the COBRA Reprogramming Software (CRS) to update the device transceiver, plus a USB cable to update the processor on devices with USB ports.
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How to Upgrade COBRA Firmware
Step-by-step instructions for upgrading firmware, including software installation, connection procedures, and verification steps.
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ADVANCED
Applying Patch Updates
Patch updates fix specific issues within a firmware family. These are often applied using only a USB thumb drive. When COBRA announces a patch release they provide instructions and required files.
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Firmware 6.1.7 Patch Example
Example patch release notes showing the update procedure, required files, and troubleshooting steps for patch installations.
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Syncing and Power Issues
Even with careful preparation, issues can occur. This section lists common problems and general solutions:
- Module won't sync: Ensure both devices are in program mode and running compatible firmware families. Let modules complete their startup sequence before holding SYNC. Learn more about sync troubleshooting.
- Module powers off: Check battery levels, battery orientation and terminals. Replace batteries or use external power if supported.
- ER1 / ER2 on power-on: Verify voltage mode, battery orientation and battery health.
- ER3 on power-on: Ensure no buttons are pressed during boot and check keys are not pinched under the faceplate.
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Firing and Continuity Issues
- Poor signal: Avoid obstacles like metal, walls or terrain. Use antenna extensions or relocate modules for better line of sight.
- Cue didn't fire: Confirm the cue was scripted and wired. If firing manually, ensure you were on the correct channel. Check for loose or mis-wired igniters.
- Series slat shows no continuity: Confirm shunts are installed and that the same cues are wired on all slats in the run.
- Audio Box skips: Verify MP3 formatting, use a COBRA or SanDisk USB and add silence at the start of your track to prevent initial glitches.
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Error Code Reference Guide
Complete list of COBRA error codes with explanations, causes, and step-by-step troubleshooting procedures.
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Controller Synchronization
Troubleshoot sync errors, understand address limits, resolve firmware compatibility issues, and learn advanced synchronization techniques.
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Series Slats Not Firing
Diagnose and fix continuity issues specific to series-wired slats, including shunt placement and wiring verification.
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Creating and Formatting the MP3 Soundtrack
Proper MP3 encoding settings, bitrate requirements, and formatting guidelines to ensure smooth Audio Box playback.
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Frequently Asked Questions
- Can I mix different module types? Yes. 6M, 18M, 36M and 72M modules can be used together if they share the same firmware family.
- Do I need to re-sync modules after every show? No. Sync is retained until you clear it, update firmware or sync to a new remote.
- How do I contact support during a show? Use COBRA's emergency support line, listed on the Contact Us page.