Zach Gilbert
Director Customer Operations COBRA Firing Systems
Activity overview
Latest activity by Zach Gilbert-
Zach Gilbert commented, Hey Tony Callahan it sounds like you may have exceeded the modules output. But I've made a support ticket for follow up and we can help.
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Zach Gilbert created an article, COBRA Known Firmware Issues — Overview
This section of the COBRA support center keeps you up to date on known firmware issues across COBRA equipment. Whenever we identify a firmware issue, we post a clear notice here so you know what's ...
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Zach Gilbert created an article, Known Issue — COBRA 8.0 BETA Firmware: Cues Blink Red/Green Before a Show Is Loaded (Continuity Exception Indicator)
Published July 2, 2026 Affected firmware 8.0.0 BETA only Affected products 18R2 Status Known display issue — fix in an upcoming 8.0 BETA update On the 8.0.0 BETA firmware, you may notic...
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Zach Gilbert created an article, COBRA Firmware Version 8.0.1 HotFix Release — Module Arming Fix
This hotfix (8.0.1) addresses a known issue in the 8.0.0 BETA firmware where certain modules could fail to download their show script and arm. On an affected module, you'll see its ARM LED turn red...
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Zach Gilbert created an article, Why Does My 36M or 72M Module Show 'Error 1 Low Driver' or 'Error 2 Low Driver' in Hot Weather?
If your 36M or 72M module has been sitting in direct sunlight on a hot day, you may see an Error 1 Low Driver or Error 2 Low Driver message on the module display. This is a known thermal behavior o...
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Zach Gilbert created an article, Known Issue — COBRA 8.0 BETA Firmware: Some Modules May Not Arm
Published July 1, 2026 Affected firmware 8.0.0 BETA only Affected products 72M, 36M, 18R2 (rarely 18M, 6M, Audio Box) Status 8.0.1 available We've identified a known issue in the COBRA 8.0...
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Zach Gilbert commented, Adam Merritt yeah, we can add that to this document https://help.cobrafiringsystems.com/hc/en-us/articles/5719565281947-COBRA-Firmware-Updates-Release-History - I've made a note. Thanks for the ask.
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Zach Gilbert commented, Thanks Eric, we will get this done and update you. I made a support ticket in case you need help.
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Zach Gilbert created an article, 36M/72M Module Screen Lights Up But Displays No Content After Power-On
OverviewThis article covers the steps to take when a 36M/72M module screen powers on and illuminates but does not display any content.Step 1: Reinstall the firmwareBegin by reinstalling the firmwar...
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Zach Gilbert created an article, COBRA Audio Box Firmware Version 7.1.9 Patch Release
This patch is only required if you are currently running firmware 7.1.x on your Audio Box. It resolves an issue where the Audio Box could forget its security mode setting in some cases. What was fi...