Zach Gilbert
Activity overview
Latest activity by Zach Gilbert-
Zach Gilbert created an article, 18R2 Stuck Button Error Code Reference Guide
In firmware versions 5.1.4, 6.0.7, and later, updates have been made to improve the error handling of stuck buttons on the 18R2 controller. These enhancements allow the device to continue functioni...
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Zach Gilbert created an article, COBRA 18R2 and 36/72M Firmware 6.0.7 Patch Release
We have released a 6.0.7 patch fix for the 18R2, 36M, and 72M. This update is only required if you are currently running the 6.0.x family of firmware versions and only requires the module and 18R2 ...
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Zach Gilbert created an article, Why does my 18R2 keep displaying PAU when starting a script?
The "PAU" display on your COBRA 18R2 controller indicates that the device is in "pause" mode. This typically occurs when you've initiated a script and the system is awaiting further input to start ...
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Zach Gilbert created an article, Introducing Automated Subscription Billing for COBRA Show Creator: Enhanced Benefits and Peace of Mind
We are excited to announce a major update to our payment system, designed to make your experience with COBRA Show Creator even more seamless, secure, and worry-free. We have switched from a license...
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Zach Gilbert created an article, COBRA 18R2 Firmware Version 5.1.4 - Critical Patch Release Notification for SMPTE
We wanted to inform you of a critical patch release to the 5.1 firmware for the 18R2 only. This patch release addresses a rare situation (only reported once), whereby the 18R2 may pause while recei...
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Zach Gilbert created an article, Command Center Deadman Port Fix
COBRA was made aware of a possible hardware fault with the COBRA Command Center. While this fault only applies to Command Center units that are utilizing the Deadman Control feature, it is advisabl...
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Zach Gilbert created an article, How to Drag and Drop STEP Events
COBRA Show Creator supports dragging and dropping STEP events anywhere in the event table. To start drag and drop, click and drag a STEP event row from its row number. A blank placeholder row will ...
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Zach Gilbert created an article, COBRA Lipo Batteries Best Practices and Procedures
From time to time COBRA assesses its maintenance standards to ensure customers are able to get the most out of their firing system. Based on an internal review we have introduced a set of new best ...
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Zach Gilbert created an article, How do I Cancel an Order?
If you need to cancel an order that you have recently placed, please Contact Us to have the order canceled. Feel free to send us an email (help@cobrafiringsystems.com), call or WhatsApp us at 518-7...
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Zach Gilbert created an article, How do I Modify an Order?
If you'd like to make changes to an order that has yet to ship, please Contact Us to have the order modified. Feel free to send us an email (help@cobrafiringsystems.com), call, or WhatsApp us at 51...