Zach Gilbert
Director Customer Operations COBRA Firing Systems
Activity overview
Latest activity by Zach Gilbert-
Zach Gilbert created an article, How to Update the LCD Firmware on the Audio Box Gen 2
OverviewThe Audio Box Gen 2 has a separate LCD display adapter board (ABDI) that runs its own firmware. This firmware controls what is shown on the Audio Box screen. Updating this firmware is separ...
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Zach Gilbert created an article, COBRA Igniter 10% Best Price Guarantee
COBRA Firing Systems is committed to providing high-quality igniters at the best possible price. We offer a 10% Best Price Guarantee on all COBRA igniters. If you find an identical igniter type adv...
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Zach Gilbert created an article, COBRA Firmware Version 8.0 BETA Release
The COBRA 8.0 BETA release represents a significant advancement in module communication and script management. Modules now download and retain script data more intelligently, resulting in substanti...
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Zach Gilbert created an article, CSO Connection Issue: "Could Not Connect Remote" Error
Issue DescriptionWhen connecting your COBRA 18R2 remote to CSO (Cobra Show Operator) in Google Chrome, you might see a "could not connect remote" error or "no controller connected" even if:Cobra Ag...
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Zach Gilbert created an article, COBRA Firmware Version 7.1.8 Stable Release Candidate
The COBRA 7.1.8 release includes critical fixes for script memory management, power-cycle behavior, and DMX stability. Note: This release requires updating firmware files specific to each hardware ...
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Zach Gilbert created an article, COBRA Firmware Version 6.1.9 Stable Release
The COBRA 6.1.9 release includes critical fixes for script memory management, power-cycle behavior, and DMX stability. Note: This release requires updating firmware files specific to each hardware ...
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Zach Gilbert created an article, Audio Box Charging & Battery Care
Charging OverviewThe COBRA Audio Box uses an internal LiPo battery and must be charged only with a COBRA-branded LiPo charger. The same chargers used for the 18M, 36M, and 72M modules are compatibl...
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Zach Gilbert created an article, Why Is My Cue LED Faintly Glowing Red When the Module Is Armed?
Some COBRA firing modules show a faint red glow on a cue LED when an igniter is connected and the module is armed. This is expected behavior on B-hardware modules. It does not indicate a hardware i...
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Zach Gilbert created an article, International Shipping, Duties, and Import Taxes
COBRA ships directly to more than 120 countries. This guide explains what international customers should know before placing an order. Import rules change often, so we recommend using this as gener...
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Zach Gilbert created an article, How to Order Using AfterPay
What is AfterPay?AfterPay lets you split your purchase into smaller payments. You can pay in four bi-weekly interest-free installments or choose a 6- or 12-month plan with interest.AfterPay Details...