You can manage your Control Panel license keys through the COBRA Portal. You can also access some license key information directly through the Control Panel. This article explains how to locate your license keys through the Portal and Control Panel, and the available actions at each location.
Accessing your license keys through the COBRA Portal
Log into the COBRA Portal at portal.cobrafiringsystems.com and navigate to Subscriptions.
From here, you will see a list of your Control Panel license keys.
Any license keys that are currently active on a device will show as Activated. If you have any license keys that aren't currently activated on a device, they will show as Unused.
License key actions through the COBRA Portal
Assign a nickname
You can use the nickname feature to help you keep track of which license key is activated on each device. For example, you can nickname a key to name it after the make and model of tablet it's activated on. You can change the key's nickname at any time.
To add or edit a nickname, click on the pencil icon.
Type the new nickname, and then click Name license key.
Reset a license key
If you need to perform a factory reset on your tablet, or if you've acquired a new device, you can request to reset the activation code for the Control Panel. This will allow you to activate the Control Panel software on your device.
For more information on the reset process, please see How to Reset Your COBRA Control Panel Activation Code.
Note: while your license key can be reset to be activated on a new device, the license cannot be transferred to a different email address or another user. For more information, please see Is my COBRA Control Panel license transferable?
Locating your activated license key on Gen 2 Control Panel
Connect to the Gen 2 Control Panel, and tap Settings.
From the Settings, tap Manage License Keys.
A new window will open in Google Chrome, where you will see a list of all of your license keys. The license key that's activated on that device will have a checkmark that says this device.
Locating your activated license key on Gen 1 Control Panel
Connect to the Gen 1 Control Panel, and tap on the hamburger menu on the top left corner of the screen.
In the menu that opens, tap More... to see additional options.
Additional options will appear. Tap About.
You will see the last few digits of the license key that's activated on that device.
Comments
Please sign in to leave a comment.