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Fast, friendly support from real COBRA team members.
24/7 Emergency

Shoot-site emergency?

Call with your name, contact number, and a brief description — a live technician will call you back within 5 minutes. Emergencies only; for everything else use the channels below.

Call 929-930-6868

Contact support

Submit a request
COBRA Help Portal
help.cobrafiringsystems.com
Available 24/7

Browse FAQs or submit a support ticket at any time.

Email Support
help@cobrafiringsystems.com
Mon–Fri, 9AM–5PM ET

Send us a message and we’ll respond quickly.

Phone & Text Support
518-741-4300
Mon–Fri, 9AM–5PM ET

Call or text us. If we don’t answer, leave a message and we’ll call you back.

COBRA Live Chat
Mon–Fri, 9AM–5PM ET

Use the chat icon at the bottom-right of the website to connect with our team.

WhatsApp (Intl.)
+1 518-741-4300
Mon–Fri, 9AM–5PM ET

Connect with COBRA via WhatsApp for international messaging support.

UK Support
+44 808 178 2698
Mon–Fri, 9AM–5PM ET

Toll-free UK line connected to our dedicated COBRA U.S.-based support team. Press 9 for 24/7 support.

Shipping & office addresses

Shipping / RMA Address
Use for returns and shipments

COBRA Firing Systems
16 Commerce Park Drive
Gansevoort, NY 12831
United States

Payment Address
Use for checks and paper mail

COBRA Firing Systems
100 Castleberry Court
PO Box 318
Milford, OH 45150
United States

Canadian Office
Visits by appointment only

COBRA Firing Systems
300 Rossland Rd E #409
Ajax, ON L1Z 0M1
Canada