If you need to perform a factory reset on your tablet, or if you've acquired a new device, you can request to reset the activation code for the Control Panel. This will allow you to activate the Control Panel software on your device.
Steps to Request a License Key Transfer:
-
Log In: Navigate to portal.cobrafiringsystems.com and log in with your credentials.
- Access Subscriptions: Once logged in, scroll down and locate the "Subscriptions" section.
-
Initiate Reset: Find the code you wish to reset and click on "Reset Device" next to it. If the code is not available for immediate reset, you will see "Request device reset".
- Tip: If you have multiple Control Panel activation keys, you can click on the pencil icon next to each code to assign a unique name to it. This makes identification easier.
-
Confirm Reset: A prompt will appear. Click on "Yes, request reset."
- Confirmation: After completing the above steps, you should see a message indicating "Reset Request Accepted."
Note:
- If your reset isn't approved immediately, our COBRA support team will get in touch with you for further assistance.
- If you can't locate your code in your support account, it might be a legacy key. In such cases, please email your license key to help@cobrafiringsystems.com for a reset.
Comments
Article is closed for comments.