If the reprogramming software is not recognizing your COBRA Wireless Reprogrammer (SNAP STICK), it is typically due to an issue with the driver.
A couple of quick troubleshooting steps include:
- Try a different USB port on your device
- Attempt to perform the reprogramming on another PC (if possible) If these steps do not resolve the issue, see the attached Wireless Reprogrammer
- See the attached Changing your SS200 SnapStick to a virtual com port document for steps to fix the driver issue.
If you are still having problems, please contact us at firstname.lastname@example.org.