Zach G.
Director Customer Operations COBRA Firing Systems
Activity overview
Latest activity by Zach G.-
Zach G. created an article, Update your COBRA equipment with COBRA Reprogramming Software 4.1 (BETA)
This guide shows how to update the firmware on your COBRA equipment using COBRA Reprogramming Software (CRS) 4.1 on a Windows PC. The steps are the same for every device. A few devices have one or ...
-
Zach G. created an article, Show Controls License Check: Connecting Your Tablet Every 90 Days
Starting with Control Panel Gen 2 version 12.316, your tablet needs to connect to the internet at least once every 90 days to keep Show Controls active. This article explains how the check works, w...
-
Zach G. commented, Hey Tony Callahan it sounds like you may have exceeded the modules output. But I've made a support ticket for follow up and we can help.
-
Zach G. created an article, COBRA Known Firmware Issues — Overview
This section of the COBRA support center keeps you up to date on known firmware issues across COBRA equipment. Whenever we identify a firmware issue, we post a clear notice here so you know what's ...
-
Zach G. created an article, Known Issue — COBRA 8.0 BETA Firmware: Cues Blink Red/Green Before a Show Is Loaded (Continuity Exception Indicator)
Published July 2, 2026 Affected firmware 8.0.0 BETA only Affected products 18R2 Status Known display issue — fix in an upcoming 8.0 BETA update On the 8.0.0 BETA firmware, you may notic...
-
Zach G. created an article, COBRA Firmware Version 8.0.1 HotFix Release — Module Arming Fix
This hotfix (8.0.1) addresses a known issue in the 8.0.0 BETA firmware where certain modules could fail to download their show script and arm. On an affected module, you'll see its ARM LED turn red...
-
Zach G. created an article, Why Does My 36M or 72M Module Show 'Error 1 Low Driver' or 'Error 2 Low Driver' in Hot Weather?
If your 36M or 72M module has been sitting in direct sunlight on a hot day, you may see an Error 1 Low Driver or Error 2 Low Driver message on the module display. This is a known thermal behavior o...
-
Zach G. created an article, Known Issue — COBRA 8.0 BETA Firmware: Some Modules May Not Arm
Published July 1, 2026 Affected firmware 8.0.0 BETA only Affected products 72M, 36M, 18R2 (rarely 18M, 6M, Audio Box) Status 8.0.1 available We've identified a known issue in the COBRA 8.0...
-
Zach G. commented, Adam Merritt yeah, we can add that to this document https://help.cobrafiringsystems.com/hc/en-us/articles/5719565281947-COBRA-Firmware-Updates-Release-History - I've made a note. Thanks for the ask.
-
Zach G. commented, Thanks Eric, we will get this done and update you. I made a support ticket in case you need help.