Zach Gilbert
Director Customer Operations COBRA Firing Systems
Articles
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What if my Audio Box loses signal during the show, will it continue to play?
Yes, if your Audio Box loses signal during the show, it will continue to play until the audio file completes. Firmware version 3.0.3 and lower, the audio will stop if the Audio Box loses signal for...
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Can I hot-wire the 18M into ARM if I lost the key?
If you lose the 18M key or damage the key switch, the 18M can be hot-wired into the ARM position with a few simple steps. Remove the four screws from the back of the module. Remove the back en...
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What is the difference between a channel and an address?
A Channel is assigned to a module by the operator and can be any Channel between 00-100 for firmware 5.1 and lower or 00-200 for firmware 6.1 or higher. Multiple modules can be assigned to a single...
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Can I place my first event at 0.0 seconds?
Yes, it is common and perfectly fine for a script or SPFX show to start instantly at the 0.0-second mark. If your exhibition includes audio, we do recommend adding about 5 seconds of silence (pre-r...
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Are the slats resistant to water?
All slats have gold plated contacts and are resistant to water; however, extended exposure to water will eventually lead to corrosion. We recommend using our Slat Covers or another cover to protect...
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I am only a few minutes into my show and the low battery LED is red on the Audio Box, why is this?
We always recommend installing a brand new set of Energizer AA batteries in your Audio Box before a show. If you are using brand new batteries and see the red LED, DO NOT panic or stop your show. Y...
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My key broke off into the 18M key switch, what do I do?
If you cannot remove the broken key from the switch, you can purchase and replace the 18M Key Switch for your firing module. If you are currently on a shoot site, you can hot-wire the module to for...
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Why does the continuity LED light blink green on my 18R2?
The continuity LED blinking green means that there are two or more modules set to the same channel, and any cue blinking green has partial continuity across those modules. For example, having an...
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Can I fast forward and fire the next event while a script is running?
Yes, you can fast forward to the next event while a script is already running. Using the 18R2, press the STEP button to skip the time remaining on the current event and move forward to the next scr...
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What is the battery life of the Audio Box?
Current 2000mAh LiPo Battery 10 Hours of Operation Legacy 3 x AA Batteries* 1.5 Hours of Operation *COBRA recommends Energizer brand batteries.