Zach Gilbert
Director Customer Operations COBRA Firing Systems
Articles
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I'm getting 'Filename mismatch' on my Audio Box
The 'Filename mismatch' error occurs when the name of the mp3 file on your USB doesn't match the filename specified in the script loaded onto the 18R2. To resolve this issue, follow these steps: ...
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I'm pressing channel up, but the channel isn't changing
Q: How do I change the channel on my COBRA Firing System module? A: Changing the channel on your COBRA Firing System module is a straightforward process. Here are the steps: Identify the CH+ and ...
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How Many MJG Igniter's Can I Fire
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Does COBRA offer a SMPTE sample file?
The file, which is named "90_min_smpte.mp3", offers a frame rate of 30 frames per second, a sample rate of 44.1 KHz, an 8-bit unsigned integer bit depth, starts at 0.0 seconds, and has a duration o...
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Why does my 18R2 keep displaying PAU when starting a script?
The "PAU" display on your COBRA 18R2 controller indicates that the device is in "pause" mode. This typically occurs when you've initiated a script and the system is awaiting further input to start ...
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Automated Subscription Billing for COBRA Show Creator - June 17th, 2023
We are excited to announce a major update to our payment system, designed to make your experience with COBRA Show Creator even more seamless, secure, and worry-free. We have switched from a license...
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How do I upload an existing script into COBRA Show Creator?
Show Creator allows you the ability to upload scripts that were created in Microsoft Excel, Finale 3D, or in COBRA Show Creator under another user's account. Please note that your script must be in...
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How to remove the Pro-Adapt Plate from a COBRA 36M or 72M Firing Module
This guide can be used for installing the COBRA DMX upgrade, replacing a damaged Pro-Adapt Plate, or changing the igniter connection style on your firing module. Materials Needed: Phillips Head Scr...
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Command Center Deadman Port Fix - June 16th, 2023
COBRA was made aware of a possible hardware fault with the COBRA Command Center. While this fault only applies to Command Center units that are utilizing the Deadman Control feature, it is advisabl...
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COBRA Lipo Batteries Best Practices and Procedures
IMPORTANT SAFETY NOTICE: NEVER LEAVE LIPO BATTERIES CHARGING UNATTENDED. As part of our ongoing commitment to safety and performance, we have updated the maintenance guidelines for COBRA Lithium-...