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How to Reset Your Portal Account Login

Zach Gilbert
Documentation Team
Updated

If you have forgotten your COBRA Portal Account Login information, follow the steps below to have your password reset:Go to portal.cobrafiringsystems.com.

1. Click on the Forgot Your Password? link below the sign-in fields.

COBRA-_Portal_Password_Reset.jpg

2. Enter the Email Address that your Portal Account is associated with. If you have forgotten the Email Address used, contact COBRA Support at help@cobrafiringsystems.com, over the phone at 518-741-4300, or use the Live Chat on cobrafiringsystems.com / COBRA Show Creator.

COBRA-_Portal_Forgot_Password.png

3. You will receive an email to the address given with a link to Reset your Password.

COBRA-_Portal_Password_Reset_Sent.png

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