How do I Cancel an Order?

If you need to cancel an order that you have recently placed, please Contact Us to have the order canceled. Feel free to send us an email (, call or WhatsApp us at 518-741-4300, or use the Live Chat available in the lower right-hand corner of the COBRA website to reach us and cancel the order.

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Our Support Team Hours:
9:00am - 5:00pm EDT Monday to Friday. We can be reached by phone at 518-741-4300 or email
Emergency Shoot Site Support
COBRA offers a 24-hour support system for on-site emergencies. If you are on a shoot site and encounter a show-stopping issue, please reach out to us via phone at 929-930-6868.