What does my Warranty Cover?

COBRA offers a Standard Lifetime Warranty against any Manufacturer Defects. Contact us, and replacement parts or equipment will be shipped out free of charge, or a pre-paid return label will be provided to ship your equipment back to us for repair. All equipment is covered, regardless of purchase date or ownership transfer.

LiPo Batteries are covered under warranty for 4 years after purchase, as that is the battery's expected lifespan, and will typically begin to degrade once passed that time frame. 

Our Warranty does not cover fire, water, or physical damage. However, we will repair any equipment, we just ask that the customer cover shipping costs, as well as any required parts and service costs. 

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Our Support Team Hours:
9:00am - 5:00pm EDT Monday to Friday. We can be reached by phone at 518-741-4300 or email help@cobrafiringsystems.com
Emergency Shoot Site Support
COBRA offers a 24-hour support system for on-site emergencies. If you are on a shoot site and encounter a show-stopping issue, please reach out to us via phone at 929-930-6868.