My module caught fire! What do I do?

Fires happen, after all, it's kind of the line of business. We're here to help! Often the Module's circuit boards are protected and can be salvaged.

If your module catches fire and you believe that some parts can be salvaged, please send an email to with detailed pictures and an explanation as to what occurred.

We'll review the information and determine the next steps to get you up and running again!

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Our Support Team Hours:
9:00am - 5:00pm EDT Monday to Friday. We can be reached by phone at 518-741-4300 or email
Emergency Shoot Site Support
COBRA offers a 24-hour support system for on-site emergencies. If you are on a shoot site and encounter a show-stopping issue, please reach out to us via phone at 929-930-6868.