Please find a list of common troubleshooting issues organized by device. Though the list is long, if you need an answer, it is likely included here. If you cannot find the solution to your problem, are on a shoot site and need emergency help, please email us at 911@cobrafiringsystems.com to have a technician call you back in minutes.
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Our Support Team Hours:
9:00am - 5:00pm EDT Monday to Friday. We can be reached by phone at 518-741-4300 or email help@cobrafiringsystems.com
Emergency Shoot Site Support
COBRA offers a 24-hour support system for on-site emergencies. If you are on a shoot site and encounter a show-stopping issue, please reach out to us via phone at 929-930-6868.