I am receiving the error: "Activation Error. Please contact COBRA Support at 518-741-4300 or help@cobrafiringsystems.com", what do I do?

Please check the date and time on your tablet; it is likely incorrect and will cause this error to appear. Once the date is fixed, please restart the app and the error should no longer exist.

If you have completed this and are still having issues please submit a ticket for additional support here.


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Our Support Team Hours:
9:00am - 5:00pm EDT Monday to Friday. We can be reached by phone at 518-741-4300 or email help@cobrafiringsystems.com
Emergency Shoot Site Support
COBRA offers a 24-hour support system for on-site emergencies. If you are on a shoot site and encounter a show-stopping issue, please reach out to us via phone at 929-930-6868.