Below you'll find answers to frequently asked questions about our common repair and upgrade labor costs. Please note these prices reflect labor charges only; any required parts will be additional.
How much does it cost to send my module in for repairs or upgrades?
Here are the labor costs for our most common repairs and upgrades:
- 18M LiPo Battery Installation: $24.00
- 18M Quickplug Installation (x3 strips): $16.00
- Audio Box XLR Installation: $16.00
- Audio Box LiPo Installation: $32.00
- 36M Side-Exit Swap: $32.00
- 36M Onboard Cues Swap (moving from one cue connection style to onboard): $16.00
- 18R2 LiPo Battery Installation: $19.20
- 72M Side-Exit Swap: $32.00
- 72M Onboard Cues Swap (moving from one cue connection style to onboard): $16.00
- Quickplug Terminal Replacement (up to 2 units): $32.00
- Note: This service is limited to two units, as the cost for additional replacements exceeds the price of a full replacement Pro-Adapt plate.
- Speaker Terminal Replacement: $16.00
- LED Replacement (each): $16.00
- 7-Segment Display Replacement (each): $24.00
- 36M/72M DMX Kit Installation: $24.00
- Firmware Upgrade + 360 Health Check: $16.00
- 360 Health Check: $12.80
Do these prices include replacement parts?
No, the prices listed above cover labor only. Any required replacement parts will be additional.
How will I know the total cost of my repair or upgrade?
You will receive a full quote, including labor and parts, for your approval before any work begins.
Can I get multiple repairs done at the same time?
Yes, and labor charges may be adjusted accordingly if multiple repairs or upgrades are performed simultaneously.
If you have additional questions or need to initiate a repair request, please contact our support team.
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