Zach Gilbert
Director Customer Operations COBRA Firing Systems
Articles
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COBRA Repair and Upgrade FAQ
Below you'll find answers to frequently asked questions about our common repair and upgrade labor costs. Please note these prices reflect labor charges only; any required parts will be additional.H...
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COBRA Repair and Upgrade FAQ
Below you'll find answers to frequently asked questions about our common repair and upgrade labor costs. Please note these prices reflect labor charges only; any required parts will be additional.H...
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Do I need SMPTE to do a pyromusical?
No, SMPTE is not the only way to sync music with fireworks. Alternatives like the COBRA Audio Box allow wireless MP3 playback, making it a convenient option. Another simple method is the "one, two,...
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Can I use my 18R2 or Command Center to fire my show while it's charging?
Question: Can I use my COBRA 18R2 Controller or Command Center to fire my show while it is plugged into a wall outlet to charge? Answer: Yes, you can fire your modules while the 18R2 or Command Cen...
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Can I use my 18R2 or Command Center to fire my show while it's charging?
Question: Can I use my COBRA 18R2 Controller or Command Center to fire my show while it is plugged into a wall outlet to charge? Answer: Yes, you can fire your modules while the 18R2 or Command Cen...
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18R2 LiPo Upgrade Critical Issue Notice & Lipo Upgrade Bypass Process
18R2 Lipo Update For those who have purchased the lipo upgrade kit, please email fill out our product correction request form to ensure you're replacement charge board and battery are sent to the ...
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COBRA Show Creator Stuck “Creating Waveform”
Sometimes COBRA Show Creator can get stuck while generating a waveform for your show. This will happen when your web browser relies on cached data instead of downloading the latest updates from the...
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COBRA Show Creator Stuck “Creating Waveform”
Sometimes COBRA Show Creator can get stuck while generating a waveform for your show. This will happen when your web browser relies on cached data instead of downloading the latest updates from the...
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COBRA 18M Module Feature Comparison: Hardware A vs. Hardware B
The COBRA 18M module is available in two hardware versions: Hardware A and Hardware B. The chart below outlines which features are supported on each hardware type and their respective firmware requ...
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Why Is My 18R2 Showing a Dash on the Screen After a Firmware Update?
Seeing a dash on your COBRA 18R2's screen following a firmware update is normal. The remote is checking the type of flash memory used, which can take up to 30 seconds. During this time, the screen ...