If you need to cancel an order that you have recently placed, please Contact Us to have the order canceled. Feel free to send us an email (help@cobrafiringsystems.com), call or WhatsApp us at 518-741-4300, or use the Live Chat available in the lower right-hand corner of the COBRA website to reach us and cancel the order.
Articles in this section
- Can COBRA's signal penetrate through barriers?
- How to Reset Your Portal Account Login
- How to Start an Out of Warranty Repair
- How to Start a Warranty Repair
- How do I Cancel an Order?
- How do I Modify an Order?
- What does my Warranty Cover?
- My module caught fire! What do I do?
- How to update my COBRA Webstore Account Billing and Shipping Address?
- How to Update My COBRA Webstore Email Address?

Our Support Team Hours:
9:00am - 5:00pm EDT Monday to Friday. We can be reached by phone at 518-741-4300 or email help@cobrafiringsystems.com

Emergency Shoot Site Support
COBRA offers a 24-hour support system for on-site emergencies. If you are on a shoot site and encounter a show-stopping issue, please reach out to us via phone at 929-930-6868.